Opposite
We got this product thinking it was going to soothe our skin but the opposite happened. It caused a rash on my two year old that doesn’t ever have sensitive skin, and was burning after i put it on my face. Don’t think it’s for everyone.
Bend Soap Company
We're so sorry to hear about your experience with our Oatmeal & Honey Goat Milk Lotion, Brittany. We understand how concerning and distressing it must be to see your two-year-old develop a rash, especially since they don't typically have sensitive skin. Your child's safety and comfort are paramount, and we take reactions like this very seriously.
While our Oatmeal & Honey Goat Milk Lotion is formulated with gentle, natural ingredients that are typically soothing for most skin types, we recognize that individual skin sensitivities can vary greatly, even in people who don't usually experience reactions. The burning sensation you experienced is certainly not the intended effect of our lotion, and we're deeply sorry that you've had this experience.
We carefully formulate our products to be gentle and nourishing, but we understand that even natural ingredients can sometimes cause unexpected reactions in certain individuals. If you haven't already, we recommend discontinuing use of the product and consulting with your healthcare provider about the reaction.
Our customer support team would like to learn more about your experience and assist you further. They can be reached at info@bendsoap.com. Thank you for bringing this to our attention - your feedback helps us maintain the quality and safety standards our customers expect.