Hi Jeanine,
We are so sorry to hear that you did not receive one of the items that you purchased. This is certainly not up to our standards and we want to ensure that customers receive all the items that they have paid for. If you haven't already, please reach out to customer service at info@bendsoap.com or 541-241-6185 and they will be more than happy to ensure that you are taken care of. Again, we apologize for our mistake.